HOME > NATION > Article

Text Size

small

medium

large


Tech hiccup at Don Mueang airport delays passengers

Tech hiccup at Don Mueang airport delays passengers

Provided by Nation.

Check-in system was down for over 4 hours from 3am

The passenger check-in system at Don Mueang International Airport in Bangkok was down for over four hours since 3am on Saturday, resulting in both incoming and outgoing passengers having to wait for over an hour to be manually checked in.

Airport officials reported that the system was back to normal at 7.30am on Saturday and apologised for the inconvenience.

An initial report said automatic check-in at kiosks and airline counters had been down since 3am, prompting officials to switch to a manual system, as well as increase staffers to facilitate the process.



Airport officials made public announcements, urging passengers to allow for extra travel time and recommended checking travel information through the airline's online channels.

The incident resulted in long lines at the passenger terminal in the early hours of Saturday. Many frustrated passengers said that they had to wait for over an hour to be checked in.

NATION

HEADLINES

POLITICS
Japan PM Ishiba Seeks Cooperation from US Chipmaking Giant AMD on AI Development
ECONOMY
Yamanashi Pref. to Begin Taking Reservations for Climbing Mount Fuji on April 24
SPORTS
Orix Buffaloes Rookie Yamanaka, 24, Hits 1st Home Run of His Pro Baseball Career
OTHER
Ofunato Forest Fire Burned 3,370 Hectares, Biggest Wildfire in Japan in Decades

AFP-JIJI PRESS NEWS JOURNAL


Photos