BMA launches English version of Traffy Fondue for international users

Aekvarunyoo Amrapala, Assistant Secretary to Governor of Bangkok and Bangkok Metropolitan Administration (BMA) Spokesman, opened the English version of Traffy Fondue to facilitate foreign residents and tourists in the capital.

This service allows users to report issues within Bangkok, such as damaged pavements, power outages or litter, by attaching photos and specifying locations. The reports will be sent directly to BMA and relevant agencies via the website https://tourist.traffy.in.th.

The BMA Spokesman explained that the launch of the English version of Traffy Fondue marks another important step in driving Bangkok towards becoming “A livable city for all,” in line with the Governor’s 9 Guiding Policies, 9 Good strategy.

This strategy focuses on using technology as a tool to manage and swiftly respond to urban issues, he said.

“The heart of a livable city is providing everyone with equal access to resolving urban problems, whether they are Thai citizens or valued guests of Bangkok, such as foreign tourists and residents,” the spokesman said.


The BMA Spokesman also mentioned that since the launch of Traffy Fondue in mid-2022, over 865,000 complaints have been reported to BMA through the system, with more than 700,000 cases resolved.

This has helped simplify bureaucratic processes, enabling faster and more targeted solutions to urban problems, he said, adding that it also serves as a key tool in reflecting public trust in city management.

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(2025/04/03-00:00)